คลังผู้บริหาร
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Description
Do you want to change someone’s behavior? Are you frustrated because they never seem to listen to you?
The truth is… we can’t make people change, but there are things we can do to help them change themselves. If you want to help a friend or loved one who suffers from self-destructive behaviors, this book is for you. Addiction and mental health issues affect everyone surrounding the sufferer. The problem is that no one teaches us how to help someone suffering from these issues. Left in the dark, we do the best we can. Sometimes we get frustrated and give up altogether.
Table of Contents
Preface
Creating an Environment for Change
How to Hold Space
The Art of Collaboration
How to Have Mindful Conversations
Increasing Motivation to Change
“Why” before “How”
How to Ask Powerful Questions
Getting Commitment, Not Just Agreement
Communicating in High-Stake Situations
How to Talk to Someone Thinking About Suicide
Crucial Conversations in the Workplace
Negotiating like Your Life Depends on it
Epilogue
Acknowledgments
About the Author
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โดย John Reynard, John Reynolds, and Peter Stevenson
Overview
Applies the principles of risk management gained in the aviation, nucleur and petrochemical industries to healthcare
The highly accessible style covers the key techniques and principles of patient safety in a practical way
Includes numerous case studies highlighting the importance of patient safety principles
Contains checklists, help boxes and other strategies for minimising errors
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โดย JIM FISHER
Leadership is a quality that is difficult to define. Some believe that it is innate, the gift of a selected few. Others believe that it is a skill that can be learned but don’t agree on what, exactly, should be taught.
In The Thoughtful Leader, Jim Fisher provides an invigorating, inclusive and positive framework for teaching current and aspiring leaders in all walks of life. The author has incorporated various apparently opposing leadership ideas into an integrated model. In order to successfully meet the challenges of a fast changing world, leaders can no longer choose between managing, directing or engaging. The thoughtful leader is someone who simultaneously, consistently and coherently manages, directs and engages their followers. The framework provides a way for anyone who is motivated to lead, has the courage to act and is willing to think about their actions to become more effective. Thoughtful leaders can maintain integrity in their actions and activities regardless of the situations that they encounter day-to-day.
The model developed in this book applies to many settings, including corporate and public service environments. The Thoughtful Leader offers a fresh and forward thinking framework that allows active and emerging leaders to be better prepared to live as a leader day to day.
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